EMERGENCY FINANCIAL ASSISTANCE
We know that each of our clients has a different set of circumstances that can lead to late electric, gas, water, mortgage, or rent payments. The threat of losing any of these essential services can create extreme levels of stress, especially when paired with hunger. We also understand there may be times when our clients are having to choose whether to keep their electricity on or feed their family. For this reason, providing financial assistance for our clients is just as important as feeding them.
Our emergency financial assistance is available for all clients within the zip codes we serve in the Mesquite, Garland, Sunnyvale, Balch Springs, Seagoville, Rowlett, Rockwall, and Forney areas: 75030, 75032, 75043, 75087, 75088, 75089, 75126, 75149, 75150, 75159, 75180, 75181, 75182, 75189, 75217, 75218, 75227, 75228, and 75253.
For information regarding long-term financial goals and educational programs, please visit click here or visit our Financial Empowerment. If you have any questions, email [email protected]
Utility Payments
Through our partnerships with multiple service providers, we have the ability to provide assistance for those who may be subject to disconnection of their services. Each application will require proof of household income, ID, and the most recent bill.
Starting February 1, 2026, all applicants for Utility Assistance will be required to participate in Financial Coaching and or Financial Empowerment courses. After your application is submitted, our team will contact you with details about available classes and participation requirements.
These courses are designed to provide practical tools and guidance that support long term stability. Our goal is to empower families with the knowledge and resources needed to regain financial stability and move forward with confidence.
Please visit us during operating hours for funding information and to apply for Emergency Utility Assistance.
Applications are no longer available online.
Our Current Utility Providers Are:
Please visit us during operating hours for funding information and to apply for Emergency Utility Assistance.
Applications are no longer available online.
Please allow 24-48 hours for a response and about 1 week to pledge, funding permitted.
Rental/Mortgage Assistance
Similar to our utility assistance programs, each rental/mortgage application is handled on a case-by-case basis. If funding is available, we assist with rental and mortgage payments for all clients within the zip codes we serve in the Mesquite, Garland, Sunnyvale, Balch Springs, Seagoville, Rowlett, Rockwall, and Forney areas: 75030, 75032, 75043, 75087, 75088, 75089, 75126, 75149, 75150, 75159, 75180, 75181, 75182, 75189, 75217, 75218, 75227, 75228, and 75253.
At this time, rental assistance funding is not available.
Due to the overwhelming need in our community, we have exhausted our current funding and are maintaining a waitlist for future assistance opportunities. If you would like to be added to the waitlist, please complete the form using the link below.
Please note that submitting your information does not guarantee assistance. We receive significantly more requests than available funding, and assistance is provided as resources become available. If funding becomes available and your household is selected for assistance, a member of our team will contact you directly.
We understand that financial hardships can be incredibly stressful, and we are truly sorry for the challenges you may be facing. Thank you for your patience and understanding as we work to serve as many families as possible.
If we are unable to assist you with financial support at this time, please contact the agencies listed below to inquire about available assistance options.
Under 1 Roof – 214-343-4000
www.under1roofdallas.org
Home Point – 214-828-4244
www.homepoint.org
Jewish Family Services – 972-437-9950
jfsdallas.org
Catholic Charities – 866-223-7500
ccdallas.org
If you are currently unsheltered and in need of assistance, please call us at 972-779-0568.
If you are needing job placement assistance and job referrals, please contact Lana at 972-535-4284 or email her at [email protected].